It's been exactly 2 many years now since I very first listed with Liquidweb for your managed dedicated server, and i'm more than delighted by the degree of service they offer. In the beginning I acquired an basic webmaster range but down the track I organized to own some elements of the server updated. LiquidWeb clients will discover that don't just will they relish almost flawless performance on the server, there are also other benefits that are included with the offer.
And that's what I would like to start out with about them - after-sales service.
These past 5 a long time, I've found a worsening while in the quality of consumer support in lots of sectors within the US. Client service is, from my yrs of knowledge, essential web-hosting providers.
What I found out from having my very own world-wide-web server is always that users frequently select their web-hosting corporation depending typically to the level of their customer care. Immediately after some below satisfactory experiences with a web-hosting business before, I came towards the realisation that it is not worth conserving some pounds and owning to put up with sub-standard company.
I determined to make a study.
By way of discussion boards like WebhostingTalk.com, I viewed the questions, feedback and answers of companies and their users since they corresponded with each other. Rackspace was a single internet host that i reviewed but felt that their expenses had been way too substantial in spite of the main difference in the level of products and services.
I checked out the interaction that proceeded amongst LiquidWeb and its clients on WebhostingTalk and discovered that many people experienced favourable things to mention with regard to the company or at the least there have been a small number of adverse comments. I also noticed that each time another person even hinted at a little something unfavorable about LiquidWeb, a agent would without delay rise to the occasion and fix the issue.
Most other firms would not even bother to even accept their customers' outright problems. Since I had been quite definitely trying to find a web host that featured superior solutions, LiquidWeb was the solution to my troubles.
I've appreciated my time with LiquidWeb because.
Liquidweb's technical support is outstanding. Mobile phone calls are answered immediately and any issues are sorted out efficiently and expertly.
By way of example, a short while ago, a WordPress site on my server was having problems with its response time and LiquidWeb guidance did not delay in logging on to that internet site and adding a cache plugin so that they can take care of the problem. To deal with the difficulty LiquidWeb concurrently attached xcache and memcache over the server.
Acquiring these kinds of outstanding support is new to me. Even though I do not normally require their help, it really is continue to really comforting to know that they are on hand. It's similar to owning my personal crew of professionals waiting, all set to go to do the job after i require them.
Anybody who has multiple internet websites to manage and don't have enough time for resolving the numerous tiny issues that appear from time to time will discover LiquidWeb's customer support staff a must have. The server standard and community go have the two performed very well thus far.
A very nasty DDOS assault hit LiquidWeb on one occasion. The attack afflicted the internet sites of some folks I knew but not mine in any way. One more time, the support team arrived to my rescue pretty promptly and replaced my Raid controller when it began to play up. LiquidWeb's network offers flawless operation plus the server's uptime is steady, what a lot more could I ask for?
Of course, you will want to realize that LiquidWeb is not cost-effective if you wish to acquire a dedicated server.
Managed hosts such as the Earth, LayeredTech, Peer1 and SingleHop are significantly cheaper alternatives in the event you are on a budget but standard-wise where by customer support is concerned, LiquidWeb is your best investment. Some providers seek to justify their expensive charges by claiming to deliver excellent customer support and end up disheartening their customers but not so with LiquidWeb.
So give LiquidWeb a chance in case you are searching for a managed server, it may save you some headaches!